Swiss Roll 2 in 1 Powerbank + Handwarmer (5 - 9 Working Days Delivery)
Swiss Roll 2 in 1 Powerbank + Handwarmer (5 - 9 Working Days Delivery)
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Specifications:
- Material: ABS (Acrylonitrile Butadiene Styrene), Alumiunium, PVC.
- Weight: 311gm
- Battery Capacity: 10000mAh
- Dimensions: 12.6mm x 5.55cm x 5.63cm
- Charging Duration: 3 - 4 Hours
- Battery Life (Handwarmer): kUp To 10 Hours Of Handwarming
- Mode(s): Powerbank / Handwarmer
- Temp: 45 - 55 Degrees Celcius
- Power Output: USB
- Power Input: Type C
Warranty & DOA (Defect On Arrival)
Warranty & DOA (Defect On Arrival)
All our electronic products come with a 6-month Warranty for peace of mind, and on top of that, we also have a 5 days DOA 1 to 1 Exchange Policy.
7 days DOA 1 to 1 Exchange Policy.
We want you to receive your items in perfect condition! If your product arrives defective or not working, we offer a 1-to-1 exchange.
• Eligibility: Applies to products that are defect on arrival (DOA) or have major defects upon delivery.
• Condition: Return with all original packaging and accessories included.
• Return Window: You can return your item within 5 days of receiving it.
• Item Condition: Full set with box and accessories.
How to Return:
1. Contact us within 5 days with your order details.
2. You can ship the item back to us using any nearby courier service, we will cover the shipping fees up to RM8. Please make sure the item is protected by bubble wrap / proper box, otherwise we may not approve your request.
3. Once we received the item and your exchange request is approved, we’ll issue a refund in store credit (no expiry)!
4. If your request is rejected, we will hold the item until customer paid an extra RM7 shipping fees before we ship the item back to customer, with no exception.
Need help? Just reach out—we’re happy to help! 😊
6 Months Warranty
• What’s Covered? Product failures under normal use.
• What’s Not Covered? Accidental damage, wear and tear, water damage, or unauthorized modifications.
• How to Claim:
1. Contact us with your order details and a description of the issue.
2. Provide photos or videos for assessment.
3. If approved, we’ll offer a repair or replacement (depending on the issue).
• Shipping Costs: Return shipping fees are the buyer’s responsibility. We cover the shipping for replacements.
• Fair Use Policy: We reserve the right to deny claims that don’t meet warranty conditions.
FREE RETURN
FREE RETURN
We want you to love your purchase! If you’re not satisfied, here’s how our FREE Change of Mind Return works:
• Return Window: You can return your item within 5 days of receiving it.
• Item Condition: Must be unused, in original packaging, full set, clean, and in perfect + resellable condition.
How to Return:
1. Contact us within 3 days with your order details.
2. You can ship the item back to us using any nearby courier service, we will cover the shipping fees up to RM8. Please make sure the item is protected by bubble wrap / proper box, otherwise we may not approve your request.
3. Once we received the item and your return request is approved, we’ll issue a refund in store credit (no expiry)!
4. If your request is rejected, we will hold the item until customer paid an extra RM7 shipping fees before we ship the item back to customer, with no exception.
Need help? Just reach out—we’re happy to help! 😊
Ongoing Promo / Discounts
Ongoing Promo / Discounts
BUY 1 FREE 1 is back!
How to claim your FREE GIFT?
1. Browse through our catalogue.
2. Add one item to your cart.
3. Continue browsing and add the second item to your cart.
4. Once you’ve added both items to your cart, proceed to checkout.
5. Don't forget to use the promo code "BUY1FREE1"!
6. After applying the promo code, if the second item is below RM50, it's entirely FREE! If it's over RM50, you just need to pay the price difference.
Example: If the second item costs RM59, you just have to pay RM9 (RM59 - RM50 = RM9).
Note: The FREE GIFT/discount will always be, or apply to the lowest-priced item in your cart.
Questions? Feel free to DM us! Happy to help 😃
Got questions? Tap HERE to contact us!
Free Shipping
- No Min Spending.
- No promo code required.
- Only valid for Peninsula Malaysia.
Free Gift Wrapping Service
- Subject to availability, first come first serve basis, and upon request only, please contact our customer service if you need wrapping service.
- Due to overwhelming request of wrappings, our wrappers runs out very quickly, please contact us to check availability before purchasing.
- We reserve the right to change any wrapping designs if necessary, depends on the availability.
- Not stackable with other promotions / discounts.
Atome New Users Discounts
Additional RM15 Discount and 3 Months Installments.
How to get RM15 discount:
- Step 1: Download and install Atome app on your phone. Download link for Android& iOS.
- Step 2: Register new account, click HERE for guide.
- Step 3: Proceed to checkout on ORDINA website, fill up your delivery and billing details, select Atome as payment method. And then, click "Place Order".
- Step 4: You will be directed to Atome payment page, click "Pay With App", and your Atome app will be launched.
- Step 5: Remember to select RM15 Off voucher and finalise the payment on your app.
Terms & Conditions (Atome)
- Additional RM15 off total bill.
- Min Spending RM50 (After promo codes discount).
- Apply discount voucher during Atome checkout.
- This promotion is only for Atome new users.
Contact Us if you have any question, we're happy to help!
Shipping Info
Shipping Info
|
Item Type |
Estimated Delivery |
Delivery Fee |
| Ready Stock | 1 - 4 Working Days | Free |
| Imported (Express) | 5 - 9 Working Days | Free |
| Urgent Gift | 1 - 4 Working Days | Free |
| Same Day Delivery | Same Day | **Depends On Distance** |
- East Malaysia takes additional 1 week to deliver.
- East Malaysia deliver fee: RM9.90 (After RM6 Subsidy)
- If one of the items in your order is "Imported Item", the entire order will be shipped within 5 - 9 working days. For separate delivery, please DM us on instagram.
- For urgent orders, please contact our customer service before placing order, so we can take note or make special arrangement, to minimize the possibility of unforeseen accidents or delay.
- If you need the items delivered before a specific date, kindly double confirm with our customer service.
- All orders will be fulfilled by 3rd party courier services (DHL eCommerce, NinjaVan or J&T Express).
- For Imported (Express) delivery, tracking number and shipment update email will be sent out once the item arrived Malaysia and cleared from Malaysia Kastam.
- We are not responsible for any delivery delay, UNLESS customers contacted/discussed with us before confirming order.
- We have no control on how the courier service handle the parcels during their internal transportations, so there may be some minor damages on the product packaging. All orders will be wrapped with bubble wraps, but minor damage can still occur.
- If you need the product packaging in 100% PERFECT CONDITION (for birthday present, wedding gift, door gift etc), please contact us before you place order, so we can take note.
- We only cover 1 way delivery, any failed delivery returned to our warehouse will be locked, until customer contact us and pay for the 2nd delivery attempt.
